Fundamentals of technical services management (ALA fundamentals series)
How libraries and librarians help : a guide to identifying user-centered outcomes
High tech, high touch : library customer service through technology
Teen spaces : the step-by-step library makeover
Straight from the stacks : a firsthand guide to careers in library and information science
Administration of the small public library
An action plan for outcomes assessment in your library
Analyzing library collection use with Excel
Checklist of library building design considerations
Usability testing for library web sites : a hands-on guide
The enduring library : technology, tradition, and the quest for balance
From outreach to equity : innovative models of library policy and practice
Measuring your librarys value : how to do a cost-benefit analysis for your public library
Virtual reference best practices : tailoring services to your library
Privacy and confidentiality issues : a guide for libraries and their lawyers
Practical strategies for library managers
The public library start-up guide
More outstanding books for the college bound
Outstanding library service to children : putting the core competencies to work
The whole digital library handbook